Airbnb and insurance: who pays if a guest breaks something?

It is probably the worry that stops the most people from starting. What actually happens if a guest ruins the sofa, drops a vase on the old parquet floor, or leaves the tap running while they are out? The short answer is that you are covered better than many people think, but not in the way most people assume.

When you rent through Airbnb, something called AirCover for Hosts comes with it. Damage protection gives you up to 3 million dollars, roughly 20 million kroner, if a guest damages your home or your belongings. Liability insurance gives up to 1 million dollars, a little over 6 million kroner, if a guest or another person is hurt during the stay and you are found responsible. The damage protection also covers extra deep cleaning after a messy stay and lost income if damage forces you to cancel an upcoming booking.

But pay attention to the words. The damage protection is not insurance in the classic sense, but a promise from Airbnb to reimburse you under set rules. You have to document the damage properly and meet the deadlines, or you will not get the money. AirCover does not cover ordinary wear and tear, cash, or usually bed linen, towels and other consumables.

Two things matter especially in 2026. Airbnb tightened the rules in April 2026, so there are stricter evidence standards and a clear expectation that you took reasonable care of the home. And AirCover only applies to stays booked through Airbnb, so bookings via Booking.com or direct have none of that protection. Your ordinary contents insurance is rarely enough on its own, because insurers treat short-term letting as close to business use.

Arnor ApS, H.C. Ørsteds Vej 63, 1879 Frederiksberg. +45 71 33 82 53. info@arnor.dk